Transformation required from financial institutions in an uncertain market

atkearney

Address by Olivier Klein at the inaugural roundtable discussions on « Strategic transformation in an uncertain world », during the 7th annual Global Financial Services Leadership conference organised by A.T. Kearney on 25 October 2016.   Roundtable discussions participants: – Séverin Cabannes, Deputy…

How are new technologies transforming customer relations?

It’s a sociological fact that new technologies have changed our lives. What has been the impact on companies? Olivier KLEIN: It cannot be denied that new technologies have redefined the world order. They have given rise to a series of…

La banque sans distance, le nouveau monde

  Comment les nouvelles technologies transforment-elles la relation client ?   Fait sociologique, les nouvelles technologies ont changé nos vies. Quels en sont les impacts sur celle de l’entreprise ? Olivier KLEIN : C’est indéniable, les nouvelles technologies engendrent un nouveau rapport au…